Case Studies - Sugar,Suite,Salesforce,MS Dynamics, CPQ, Big-Data

Case Studies

Healthcare
Test automation for high quality healthcare product and timely delivery

Test automation for high quality healthcare product and timely delivery

Business Challenges

  • Maintenance of automation framework and removal of redundant code from framework.
  • How to show report of each steps in automation execution result.
  • Visualization the upcoming features and their integrations with current features while creating the automation script.
  • Automation of Java Applets application and its integration with existing automation framework.
  • To execute number of test cases in parallel and review of each test case steps with automation script.

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End to end testing helps leading healthcare company to drastically minimize production issues.

End to end testing helps leading healthcare company to drastically minimize production issues.

Business Challenges

  • The overall application size is very big. It consists of integrating multiple applications and verify the end-to-end flow.
  • The major challenge was to improve quality of testing.
  • A thorough testing of HIPPA implementation to all billing/claims related transactions.
  • An understanding of Meaningful Use and Medical Necessity to test the application.
  • Need to perform Functional, GUI and Usability testing along with Integration testing.

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Healthcare Enterprise DevOps Testing

Healthcare Enterprise DevOps Testing

Business Challenges

  • The basic challenge for Ops team is understanding of the issues arising at client side.
  • Try to collect the issue details from client and reproduce the issue in local environment.
  • Coordination with development and support team to clarify the questions raised while reproducing issue.
  • Creation of positive and negative test scenarios to avoid appearance of similar issue at client side.
  • Completion of testing in development as well as regression environment before deadline.

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BI Dashboard Pharmaceutical Manufacturer

BI Dashboard Pharmaceutical Manufacturer

Business Challenges

  • No data consolidation using various legacy technologies and systems.
  • No platform to see consolidated reports – product wise, employee wise, sales wise, geographically.
  • No graphical analytical reports and dashboards.
  • No mechanism to spread alerts among relevant people.

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Salesforce CRM Solution for ProEconomy ORCA

Salesforce CRM Solution for ProEconomy ORCA

Business Challenges

  • Due to lack of the CRM functionality & its knowledge, they were unable to manage the customer engagement activities in CRM.
  • No training was given to the team to manage their CRM activities.
  • earching for a well trusted vendor to manage their CRM and customized it as per the business needs but cost was high for different vendors in the market.

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Eastern Hay – CRM to manage Customer Engagement process

Eastern Hay – CRM to manage Customer Engagement process

Business Challenges

  • Existing ERP solution was not producing the desired results.
  • Centralized CRM platform was needed to support the customer engagement process.
  • Inquiries generated through email/website were not being addressed as there was no system to store, search and prioritize them.
  • Existing customer’s complaints & issues were not recorded and addressed resulting in poor customer satisfaction.
  • No capability to track Orders, Invoices & Payments.

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Healthcare Major Accelerates Time-to-Market with a robust automation framework.

Healthcare Major Accelerates Time-to-Market with a robust automation framework.

Business Challenge

  • Test results must be recorded and tests must be repeatable for compliance and audit purposes.
  • Re-running the test on bug fixed functionalities and running the regression using automation suite.
  • The challenge was to extend the Automation framework system and adhere process of Medhost to Automate scenarios so that it can help to accomplish scheduled regression run for every sprint overnight without manual intervention.
  • There was no smoke and sanity in place which can be run as build acceptance test in 15 to 30 minutes.

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Productivity Mobile Apps for CISCO

Productivity Mobile Apps for CISCO

Business Challenge

  • Conference room booking process via outlook is time-consuming and cumbersom
  • Unavailability of mobile-based location services within the company
  • Company supports BYOD
  • It was difficult to locate conference rooms and teammates in a large campus

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Improved operational efficiency of driving schools using Sugar CRM

Improved operational efficiency of driving schools using Sugar CRM

Business Challenge

  • Instructors cannot be allotted to different agencies without service agents accessing multiple systems
  • Agencies can’t view instructors working under them without permission of the instructor Healthcare costs for providers have been trending upwards at an enormous pace
  • Poor user interface and user experience was resulting in poor efficiency of service agents

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Care Management Application

Care Management Application

Business Challenge

  • Effective disease care management
  • Healthcare costs for providers have been trending upwards at an enormous pace
  • Patient readmissions have been an increasing problem for providers. Health laws have started penalizing provides with increased readmissions.

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An innovative solution for Clinicians with optimized workflow

An innovative solution for Clinicians with optimized workflow

Business Challenge

  • A legacy and outdated user interface that leads to excessive time spent clicking and scrolling to go to the information that should be available to the clinicians, nurses and pharmacists on their fingertips.
  • The clinicians’ workflows with an interface that should match how physicians work naturally.
  • The administrative time spent during patient visits should be minimal.

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