The best brands combine ‘commerce, customer, and conscience’. – Giles Lury, The Value Engineers The corporate world like every section of our global community is hoping that COVID-19 has a…
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COVID-19 and our Collective Response
Soon after WHO declared Covid-19 a pandemic, there’s a lot of anguish about decelerating sales, weak customer demand, GST rates, credit crisis, digital disruption, amendments in policies, barriers in global…
The Inevitable Change - From Zoho CRM API V1.0 to V2.0
To understand why you should be making this move, it is essential to understand what exactly is an API? Application Programming Interface/API is a set of functions and procedures allowing…
CRM Trends and Salesforce Growth Strategy - Reexamined
Modern CRM or CRM for the past few years is being delivered in the ambit of Software-as-a-Service (SaaS) and is expanding rapidly into the burgeoning consuming yet developing markets along…
Website & CRM Integration
The ultimate goal of every organization is providing customer satisfaction. Regardless of the size of the business, every company has a dedicated team solely responsible for customer support and keeping…
Cloud Vs On-Premise CRM Solutions
Can you imagine the number of businesses using CRM tools that play a crucial role in their customer management? There are thousands of companies who came into the business map…