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Salesforce Customer 360 in a nutshell

This quick read will explain you everything about Salesforce Customer 360, the first real-time CRM to hit the global market. Salesforce Customer 360 is responsible for connecting marketing, sales, commerce,…

Salesforce CPQ Amendments at a Glance

A business environment is riddled with changes, nothing is constant. The markets keep moving, technologies are on a continuous upgrade, and business needs change, and this wave of change travels…

Untangling Salesforce CPQ Configuration for Professional Service Providers

You are a niche service provider for instance, one that is invested in making digital workflow transformation easy with intelligent automation. You aim at maximizing ROIs for businesses through automating…

BUSINESS CONTINUITY AND SOCIAL RESPONSIBILITY - CRM MAJORS AMID PANDEMIC​

The best brands combine ‘commerce, customer, and conscience’. – Giles Lury, The Value Engineers The corporate world like every section of our global community is hoping that COVID-19 has a…

COVID-19 and our Collective Response

Soon after WHO declared Covid-19 a pandemic, there’s a lot of anguish about decelerating sales, weak customer demand, GST rates, credit crisis, digital disruption, amendments in policies, barriers in global…

CRM Trends and Salesforce Growth Strategy - Reexamined

Modern CRM or CRM for the past few years is being delivered in the ambit of Software-as-a-Service (SaaS) and is expanding rapidly into the burgeoning consuming yet developing markets along…

Website & CRM Integration

The ultimate goal of every organization is providing customer satisfaction. Regardless of the size of the business, every company has a dedicated team solely responsible for customer support and keeping…

Cloud Vs On-Premise CRM Solutions

Can you imagine the number of businesses using CRM tools that play a crucial role in their customer management? There are thousands of companies who came into the business map…

MailChimp Integration with Popular CRM Systems

Through email marketing brands can slip into the daily lives of lead, leaving a personal touch. It is used by every leading brand and turns out to be a great…