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Social Media Integration with CRM

CRM is an enterprise approach to the understanding and influencing of customer behavior through meaningful communications in order to improve customer acquisition, customer retention, customer loyalty and customer profitability.The impact of Social Media Integration with CRM’s is…

Feature Comparison SugarCRM v/s SalesForce CRM

SalesForce & SugarCRM both are the market leaders in the field of CRM (Customer Relationship Management)based Companies.They both are based in the San Francisco Bay Area and both are alternatives…