Business Challenges

Cirrus Systems, Inc. sought ADVANZ101 for a centralized system focusing on robust customer support and management. Some of the key requirements and challenges that were overcome:

• Lack of an automated process to manage data.
• A customer support system to troubleshoot queries.
• Lack of a centralized Shipment/Product Movement/Order/Invoice/Quote tracking system.
• To bring down or replace the high maintenance and support cost incurred with other vendors.

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