A Salesforce based operations ecosystem for a digital sign manufacturer
Cirrus Systems, Inc. sought ADVANZ101 for a centralized system focusing on robust customer support and management. Some of the key requirements and challenges that were overcome:
- Lack of an automated process to manage data.
- A customer support system to troubleshoot queries.
- Lack of a centralized Shipment/Product Movement/Order/Invoice/Quote tracking system.
- To bring down or replace the high maintenance and support cost incurred with other vendors.